AutoFit AI - Privacy Policy

Effective Date: 28th August 2025

Last Updated: 28th August 2025

AutoFit AI (“the App”, “we”, “our”, or “us”) provides an application that helps merchants offer vehicle Year-Make-Model (YMM) fitment search, My Garage functionality, product compatibility verification, fitment tables, and AI-powered customer assistance (the “Service”) to merchants who use Shopify to power their stores.

This Privacy Policy describes how your personal information is collected, used, and shared when you install or use the App in connection with your Shopify store.

1. Information We Collect
When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Store information (shop name, email, domain, and currency)
  • Products and collections metadata (e.g., SKUs, titles, variants, inventory)
  • Customer information (only when necessary for functionality such as My Garage or AI chat support)

Additionally, the App collects:

  • Fitment-related data provided by the merchant (e.g., product mapping to Year-Make-Model)
  • User input through the AI chat, search filters, or license plate/VIN lookup features (where available)
  • Technical information such as IP address, browser, and device type (for performance and analytics purposes)

2. How We Use Your Information
We use the collected information to:

  • Provide and operate the App’s features (YMM filters, fitment checks, AI assistant, My Garage)
  • Improve, personalize, and optimize the App’s functionality
  • Communicate with you regarding technical issues, updates, or support requests
  • Process add-on features (such as VIN or license plate lookups, available in select countries)
  • Comply with applicable legal obligations

We do not sell or rent your personal information.

3. Sharing Your Information
We may share your information with:

  • Service providers and third-party APIs that help us provide core functionality (e.g., VIN/registration number lookups, AI chat processing).
  • Shopify to ensure compliance with their policies and to facilitate App integration.
  • Law enforcement or regulators if required to comply with legal obligations.

We do not use your data for advertising purposes.

4. Data Retention
We retain your information only as long as necessary to provide the Service and for legitimate business purposes (e.g., troubleshooting, compliance, recordkeeping).
You may request deletion of your data at any time by contacting us at support@cartmade.com.

5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

  • Access to the data we hold about you
  • Correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain data processing activities

To exercise these rights, please contact us at support@cartmade.com.

6. Security
We use commercially reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”

8. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

AutoFit AI – Privacy Team
Email: support@cartmade.com